Category:
Clerical
Department:
Patient Financial Services
Status:
Full-Time
Schedule:
Monday-Friday 8am-5pm, holidays as needed
Description:
SUMMARY:
The patient access representative is the first point of contact for patients. The patient access representative’s responsibilities include collecting patient details, preparing admission and discharge documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints.
DUTIES AND RESPONSIBILITES:
- Greeting patients.
- Collecting information such as patient details, medical history, billing, and insurance information,
- Admit Discharge Transfer (ADT)
- Effectively collecting patient co-pays for their visit or collecting patient balance as needed.
- Entering information into databases and maintaining accurate records.
- Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment
- Providing patients with billing and payment information.
- Dealing with patient questions, concerns, and issues.
- Maintain departmental goals and productivity parameters as set forth by Director
REQUIREMENTS:
- High school diploma or equivalent
- Experience in a clerical position preferred
- Knowledge of medical terminology and insurance plans is preferred
- Strong administrative and organizational skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and data entry systems
- Ability to multi-task and maintain strong attention to detail
- Compassionate and patient
- Professional demeanor
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Interested applicants may apply on our website or submit a resume to nortiz@myfrh.com
Job Location:
On-Site
Posted:
Wednesday, April 16, 2025
Closing:
Open until filled
